Shipping Policy

Last Updated: 27 July 2026

with Zealism, We are committed to getting your order to you as quickly and safely as possible.

Order Processing

• Orders are processed within 1–2 business days.

• Orders are processed Monday to Friday, excluding UK public holidays.

• Once your order has been dispatched, you will receive a confirmation email.

Please note that processing times are separate from shipping times.

Shipping Times

We aim to deliver all orders within 3–5 business days after dispatch.

Please be aware that delivery times are estimates and may be affected by circumstances beyond our control, including:

• Courier delays

• Severe weather

• Public holidays

• High order volumes

While we do our best to ensure prompt delivery, we cannot guarantee delivery dates.

Shipping Costs

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

Any free shipping promotions will be clearly advertised on our website.

Tracking Your Order

If tracking is available for your shipment, you will receive a tracking number via email once your order has been dispatched.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error after placing your order, please contact us as soon as possible. We will do our best to update the address before your order is dispatched, but we cannot guarantee changes once processing has begun.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us and we will work with the courier to investigate the issue.

Orders may occasionally experience delays that are outside of our control.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include:

• Your order number

• Photos of the packaging

• Photos of the damaged item(s)

We will assess the issue and arrange a replacement or refund where appropriate.

International Shipping

If international shipping is available, delivery times and shipping costs will vary depending on the destination country.

Customers are responsible for any applicable customs duties, taxes, or import fees charged by their local authorities.

Contact Us

If you have any questions about shipping or your order, please contact us using the contact information provided on our website. We are happy to help.